Certifications:
CompTIA A+
CompTIA Network+
CompTIA Security+
CompTIA IT Operations Specialist – CIOS Stackable Certification
CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification
Basics of Supervising
G-Class Driver's Licence
Ontario Secondary School Diploma with 4 Years of Honours at the Academic/University Level
Grade 12 Advanced Functions (MHF4U)
Grade 12 Physics (SPH4U)
Grade 12 English (ENG4U)
Grade 11 Functions of Mathematics (MCR3U)
Grade 11 Physics (SPH3U)
Grade 11 English (ENG3U)
Grade 11 Chemistry (SCH3U)
Grade 10 Introduction to Computer Studies (ICS2O)
Grade 11 Computer Sciences (ICS3U)
Skills:
Systems Administration & Architecture
Administration and deep knowledge of multi-OS environments: Windows (3.11–11 and everything in-between; LTSC and Server versions as well, and NT 4.0), macOS (Catalina–Tahoe), Linux (RHEL-based, Debian-based, and Arch-based distros), iOS, iPadOS, and Android.
Virtualization: Hyper-V, VMware ESXi, GNOME Boxes/KVM, Proxmox, and cross-platform VM management.
Multi-server infrastructure design: high availability, redundancy, failover, and disaster recovery.
File server, media server, and internal application deployment and management.
Endpoint lifecycle management: provisioning, deprovisioning, OS installs, backups, and recovery.
Hardware lifecycle management: installation and replacement of RAM, SSDs/HDDs/SSDs/m.2/NVMe storage, CPUs, GPUs, and peripherals.
Networking & Connectivity
Network design and administration: VLAN segmentation, IoT/guest/work/executive networks; firewall policies, VPN server configuration, and remote access security.
Configuring enterprise-grade routers, wireless access points, and network cabling (RJ-45/8P8C).
Internet connectivity troubleshooting, DHCP, DNS, and LAN/WAN management.
Secure remote administration via RDP, SSH, Webmin, Cockpit, and VPN.
Security & Compliance
Endpoint hardening: full-disk encryption, multi-factor authentication, least-privilege accounts, sandboxing, and remote wipe capability.
Implementation of corporate security policies: access controls, conditional access, secure email handling, and M365 best practices.
Disaster recovery planning: hot, cold, and secondary backups to prevent data loss or corruption.
Project & Vendor Management
Coordinating with MSPs, external vendors, and executive stakeholders for system rollout and troubleshooting.
Project planning, budgeting, cost-benefit analysis, and timeline management.
Documentation and reporting: technical procedures, executive briefings, and workflow standardization.
Experience rolling over corporate systems from Landline to VoIP and spearheading these projects from start to finish, independently, along with vendor communication, delegation, and project planning
Automation & Scripting
Task scheduling and automation via PowerShell, Bash, cron, and Windows Task Scheduler.
Server performance monitoring, VM snapshot management, media server automation, and process orchestration.
Software & Application Management
Microsoft 365 administration (Global Admin, Azure, Entra, Shared Mailboxes, mailflow rules).
Microsoft Office (2007–365) proficiency.
Driver updates, OS installation/reinstallation, dual/multi-boot configuration.
Application deployment: open-source and closed-source programs, configuration, and optimization.
Programming & Development
C# and basic programming concepts.
Android ADB system configuration and custom OS installation.
Website creation, administration, and server-side hosting experience.
Soft Skills & Professional Attributes
Strategic problem-solving and critical thinking under pressure.
Multi-tasking and project prioritization across concurrent initiatives.
Meticulous attention to detail in systems setup, documentation, and backup workflows.
Strong communication skills with executives, team members, and external partners.
Leadership experience: team coordination, task delegation, and project oversight.